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Walk South Wales, 16 Lily Way, Rogerstone, Newport, Wales, NP10 9LG

Frequently asked questions

What time will I be picked up/dropped off?

Pick up time is 8.30am unless otherwise stated/agreed. Depending on which walk you are going on and traffic, you will be dropped off at your chosen location early to mid-afternoon.

Can I change the pick up time?

Providing you are the only group on the tour, then yes absolutely. Email enquiries@walksouthwales.co.uk to check and agree a suitable time.

Where can I get picked up from?

We can pick up from any Cardiff/Newport area address up to an approximate 20 mile radius. If you are going to Pen-y-fan or the waterfalls then we will also pick you up from central Brecon Beacons locations. Please email enquiries@walksouthwales.co.uk to check pick up location. You will also be dropped off at your chosen location.

Do you provide lunch?

We do not provide lunch but you are more than welcome to bring a packed lunch if you think you will be hungry. We encourage people to have a good breakfast before the walk and generally aim to get you back to your accommodation early to mid-afternoon. We will have plenty of chocolate, breakfast bars, Welsh cakes and shortbread to keep you going. We will also provide bottled water.

How fit do I need to be?

This depends on which walk you choose. Each walk has a difficulty rating. 'Easy' is a largely flat walk with no hills. 'Moderate' is a mixture of flat with some uphill walking. 'Challenging' is a walk that will involve prolonged steep uphills and requires a good level of fitness. On all walks you will dictate the speed at which you'd like to walk and how often you'd like to stop. There is no time limit for each walk and if you'd prefer to spend hours regularly stopping and enjoying the amazing scenery, fantastic! Please read the walk descriptions carefully to determine if a walk is suitable for you.

Will there be other people on the tour?

Our standard tour vehicles can seat 6 people so if there are 2 people in your party then there could potentially be another 4 people from another party. However, if you are a party of 4-6 people then it’s likely you will be the only party on the tour.

Can I bring my dog?

Absolutely. All the walks are dog walking heaven. However, if the tour is full you will have to have your dog on your lap in the vehicle.

Are the walks suitable for children?

We regularly have children of all ages on our walks who have a thoroughly enjoyable time in the great outdoors. Please read the walk information and difficulty rating to help you determine if your child can complete and more importantly will enjoy your chosen walk.

 

What if I need to cancel?

You can cancel up to 48 hours before your walk is due to begin for a full refund. Please email enquiries@walksouthwales.co.uk  to cancel. You will receive a cancellation confirmation email and your refund will be processed within 48 hours.

 

What if the weather is bad?

We constantly monitor the weather conditions prior to our walks. If we feel the weather is going to be unpleasant we will cancel the walk and issue a full refund. We are passionate in our desire for customers to thoroughly enjoy their walk so try and make the best decision possible based on the latest forecast. We will always try and give as much notice as possible if we cancel a walk as we are conscious of allowing people to make alternative arrangements. Unfortunately the weather in the UK is very changeable and notoriously difficult to predict.

 

What do I need to bring?

We would recommend checking the weather forecast beforehand and dressing accordingly. It’s always worth bringing an additional layer with you and a raincoat is essential when walking in the Brecon Beacons where the weather can be unpredictable and change quickly. A good pair of walking shoes/boots is highly recommended, especially if you are going to the Brecon Beacons. Snacks and drinks are provided but if you want something more substantial you are welcome to bring a packed lunch.

How long will it take to get to our walking location?

All walks are within approximately a 1 hour drive of the Cardiff/Newport area.

Do you cater for Stag/Hen do's?

Yes absolutely. Please email enquiries@walksouthwales.co.uk if you are coming as a stag or hen and we can look to tailor the trip to your requirements.